π¬
Message Templates Library
Copy-paste templates for every tenant interaction
How to Use
Click "Copy" on any template to copy it to your clipboard. Replace [bracketed text] with your specific details. Save your customized versions for quick access.
π¬ Inquiry & Showing
Initial Inquiry Response
Hi [Name]! Thanks for your interest in the room at [Address].
The room is available starting [Date] for $[Rent]/month. All utilities (electric, water, gas, WiFi) are included.
A few quick questions to make sure it's a good fit:
1. When are you looking to move in?
2. Are you currently employed? Where do you work?
3. Any pets or smoking?
If this sounds like a match, I'd love to schedule a showing. What days/times work for you this week?
Showing Confirmation
Hi [Name]! Confirming your showing:
π Address: [Full Address]
π
Date: [Day, Date]
π Time: [Time]
The property is the [color/description] house. I'll meet you out front. Please bring a valid ID.
If you need to reschedule, just let me know 24 hours in advance. See you then!
Post-Showing Follow-Up
Hi [Name]! Thanks for coming to see the room at [Address] today.
If you'd like to move forward, the next step is to complete a quick application. It includes a background check and income verification. You can apply here: [Application Link]
The application fee is $[X] and covers the screening costs. Once approved, you can secure the room with first month's rent + deposit.
Let me know if you have any questions!
β Application
Application Approved
Great news, [Name]! Your application has been approved for the room at [Address]. Welcome!
Next steps to secure your room:
1οΈβ£ Sign the lease agreement (I'll send via email shortly)
2οΈβ£ Pay move-in costs via Zelle to [Zelle ID]:
β’ First month's rent: $[Rent]
β’ Security deposit: $[Deposit]
β’ Total: $[Total]
3οΈβ£ Schedule your move-in date
Once I receive your signed lease and payment, I'll confirm your move-in time and send the house manual with all the details you need.
Questions? Just reply to this message. Looking forward to having you!
Application Denied
Hi [Name], thank you for your interest in the room at [Address] and for taking the time to apply.
After reviewing your application, I'm not able to move forward at this time. This decision was based on our standard screening criteria.
I wish you the best in finding a great place. If you have any questions about the decision, you can request information from the screening service at [service contact info].
Best of luck!
π Move-In
Move-In Welcome Message
Welcome to [Address], [Name]! π
Here's everything you need to get settled:
π ACCESS
β’ Front door code: [Code] (or keys in lockbox #[Code])
β’ Your room: [Room number/location]
πΆ WIFI
β’ Network: [Network Name]
β’ Password: [Password]
ποΈ TRASH & RECYCLING
β’ Pickup day: [Day]
β’ Bins go: [Location]
β’ Recycling: [Yes/No and details]
π₯ YOUR HOUSEMATES
β’ [Name 1] - [Room]
β’ [Name 2] - [Room]
Please introduce yourself when you see them!
π° RENT
β’ Amount: $[Rent]/month
β’ Due: [Due date]
β’ Pay via: Zelle to [Zelle ID]
π HOUSE MANUAL
Full details about house rules, amenities, and emergency contacts are in the house manual: [Link or "attached"]
Questions? Text me at [Google Voice number]. Welcome home!
π§ During Tenancy
Maintenance Request Acknowledgment
Hi [Name], got your message about the [issue]. Thanks for letting me know!
I'm working on getting this resolved. [Choose one:]
β’ A technician will be there on [Day] between [Time range].
β’ I'll have my handyman take a look by [Timeframe].
β’ I'm ordering the part needed and will follow up within [Timeframe].
[If applicable:] In the meantime, here's what you can try: [Temporary solution]
I'll follow up once it's fixed. Thanks for your patience!
Rent Reminder (3 Days Before)
Hi [Name]! π Friendly reminder that rent ($[Amount]) is due on [Date].
You can send via Zelle to [Zelle ID]. Please include "[Your Name] - [Room/Address]" in the memo.
Thanks!
Late Payment Notice
Hi [Name], your rent payment is now [X] days past due.
Per your lease agreement, a $[Late Fee] late fee has been applied.
Amount due:
β’ Rent: $[Rent]
β’ Late fee: $[Fee]
β’ Total: $[Total]
Please send payment via Zelle to [Zelle ID] as soon as possible to avoid further action.
If you're experiencing financial difficulties, please reach out so we can discuss options. I'd rather work with you than escalate this.
Thanks,
[Your Name]
House Rule Violation (First Warning)
Hi [Name], I wanted to reach out about [specific issueβbe factual, not accusatory].
Per the house rules that you agreed to at move-in: "[Quote the specific rule]"
I'm sure this was unintentional, but please be mindful going forward. Living together works best when everyone respects the shared guidelines.
If you have any questions or concerns, I'm happy to discuss.
Thanks for understanding!
House Announcement (Group)
π HOUSE UPDATE
[Choose appropriate icon and message:]
π§ MAINTENANCE: A technician will be at the house on [Day] between [Time] to [work being done]. You don't need to be home, but please [any prep needed].
π‘ UTILITIES: [Update about utilities]
π NEW ROOMMATE: Please welcome [Name] who's moving into [Room] on [Date]!
π ROOMMATE MOVING: [Name] will be moving out on [Date]. Thank you [Name] for being a great housemate!
Questions? Reply here or text me directly. Thanks!
π¦ Move-Out
Move-Out Notice Acknowledgment
Hi [Name], got your notice that you'll be moving out on [Date]. Thanks for letting me know in advance.
Here's what to expect:
π
LAST DAY
Your final day in the room is [Date]. Rent is due through this date.
β
MOVE-OUT CHECKLIST
β’ Remove all personal belongings
β’ Clean your room (sweep/vacuum, wipe surfaces, empty trash)
β’ Leave furniture/fixtures in place (or as agreed)
β’ Return keys/remotes to [methodβlockbox, mail, hand off]
π° DEPOSIT
I'll inspect within 48 hours of move-out. Your security deposit (minus any deductions for damages/cleaning) will be returned within [X] days per state law.
If you'd like to schedule a walk-through before your last day, let me know.
Best of luck with your next place, and thanks for being a good tenant!
Security Deposit Return
Hi [Name], I've completed the move-out inspection for [Address].
DEPOSIT SUMMARY:
β’ Original deposit: $[Amount]
β’ Deductions: $[Amount] - [Reason, if any]
β’ Refund amount: $[Final Amount]
[If deductions:] Photos of [damage/cleaning issue] are attached for your records.
Your refund of $[Amount] has been sent via [Zelle/check] to [destination].
Thanks again for being a great tenant. Best wishes!